Case Study on Taft Engineering
"Overall, the systems has proven to be an extraordinary asset to the company and our day-to-day operations."
-Cory Hesterwerth, Product Support Manager
Taft Engineering Company Profile
Headquartered in Centennial, Colorado since 1998, Taft Engineering is a rapidly growing company that was having difficulty managing paper forms due to common setbacks such as time lapses and inconsistencies. Taft Engineering is a Manufacturer’s Representative firm for premium HVAC and plumbing companies.
Like many other paper-based companies, paper was weighing their company down. Business operations such as accounting and customer correspondence posed a challenge for the company.
According to Cory’s experiences, “having a lag in receiving paperwork and the inconsistency that it offered made it difficult to communicate with the customer”.
The mounds of paperwork not only slowed down their operations and productivity, but were also slowing down the growth process of their rapidly growing company. They searched for a solution and found their cost saving solution through Allegiance Technology.
Allegiance Technology put the money back in their pockets. Taft was losing too much money with its paper form processes, therefore by integrating tablets and a software solution Allegiance ultimately eliminated all paperwork for Taft.
It is also very easy to learn. Cory states that “John Hill offered awesome guidance in getting under way with the tablets”. Allegiance offers any interested business a free demonstration of our solution as well as any assistance for current clients with integrating our solutions properly into your business.
The write-to-text feature caught their attention. Cory points out that “the user friendliness of the write-to-text function was a big question for us but it has proven to be very easy to use and accurate”. Taft’s technicians write on the tablets just like they use to on the paper forms. Another feature that the service techs at Taft use is the camera feature where the techs can take pictures with the tablet and attach them to their work orders. Each and every day Taft utilizes the tablets to process the work orders, along with any picture from the job sites or documentation of site visits.
“Our main focus with moving to the Allegiance system was to streamline the service side of our business. Having work orders completed accurately and in a timely fashion has proven to be an invaluable solution. Customers receive timely updates of work performed, accounting can invoice out on the day of service in most cases.”